TikTok Customer Service Rep Urges Callers to Rethink How They Speak to Agents: ‘Stop Talking Over Me’
Key Highlights TikTok creator @thepaigelangley published an almost four-minute video outlining essential phone etiquette when dealing with customer service agents. The video, which amassed over 100,000 likes and 4,000 comments, addresses issues such as talking over representatives, calling from noisy vehicles, and abrupt hang-ups. Online viewers engaged in a vibrant debate, contrasting frontline worker burnout ...