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AI Agents Can Now Pay for Your Shopping, but Who Gets Your Money Back?
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AI Agents Can Now Pay for Your Shopping, but Who Gets Your Money Back?

Key Highlights: The friction historically deterring consumer dispute filings is vanishing as autonomous AI agents make lodging complaints nearly costless, threatening human-staffed dispute backlogs. Regulators and payment giants warn that agentic commerce leaves liability ambiguous, potentially adding billions of dollars in merchant chargeback and operational processing costs. Platforms like Amazon and Google are protecting their ...