- In an open letter to the global crypto community, Binance sent a signal that it should also put an end to its own dazzling past.
- In the letter, Binance presents itself as the largest crypto exchange in the world, for which “responsibility” is no longer a PR word but a strategic necessity.
The crypto industry is reorganizing itself between growing regulation, growing institutional clientele and growing security risks.
Binance has this situation in mind in the open letter, which conveys a clear message: investor protection is non-negotiable. More than 38,000 incorrect deposits were corrected last year and around $48 million was refunded to customers.
Billions of dollars in customer refunds
Since the company was founded, refunds have totaled over a billion dollars. At the same time, the exchange reported that internal risk controls protected more than five million customers from potential losses and thwarted more than $6.6 billion in suspected fraud attempts. It is a set of figures that is less concerned with self-praise than with the message:
“We understood what was at stake.”
Binance is particularly clear when it comes to cooperation with law enforcement authorities. $131 million in illicit funds were frozen in 2025 while compliance structures were further strengthened and AI-powered monitoring systems were implemented.
No more gray areas
The times when Crypto exchanges in a gray area – a circumstance that Binance itself exploited for years and which has only become a thing of the past since the entire management was replaced – should finally be over.
The decision to shift the SAFU fund entirely into USDC is attracting additional attention. The fund, which serves as a safety net for customers and has a volume of around one billion dollars, will be balanced regularly in the future. If the value falls below $800 million, Binance automatically restocks. The message:
Security is not diversified, but rather concentrated on the “value anchor” of the system. It is a symbolic step that shows how Binance understands its own role in the market – as a stability factor, not as a speculator.
The new Binance transparency
The stock exchange is also trying to raise the bar when it comes to transparency. The open letter refers to proof-of-reserve data worth $162.8 billion, spread across 45 assets. Binance wants to continue to update this evidence regularly so that institutional investors and regulators can understand this up to date. At a time when trust has become the market’s hardest currency, this is a strategic move.
At the same time, Binance emphasizes that it will continue to list new projects. New spot listings are spread across 21 blockchains, including Ethereum, BNB Chain and Solana. At the same time, the company announces that it will expand community programs, educational initiatives and developer funding to accelerate the global adoption of Web3 technologies.
The message: Binance doesn’t just want to trade, it wants to create. The letter ends with an appeal that sounds less like a wish and more like an announcement:
The industry must move away from short-term hype cycles and instead focus on sustainable infrastructure, robust security standards and transparent processes. Binance sees itself as part of this new phase – as an exchange that is not only a market leader, but also a responsible person.
With the open letter, Binance is trying to redefine its own position in the global crypto structure. 2026 should not be a year of excuses, but one of professionalization.
For the community this means: The Wild West era of the crypto industry is over.
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